Friday, July 07, 2006

Changing your e-mail in World of Warcraft

World of Warcraft is an MMORGP, so I have to ask why in the hell do you have to call a phone number to change the e-mail address on your account??? Sure you can retrieve your account info and password via e-mail, but if someone has enough info to log into the support page then your account, characters, and uber loot are already long fucking gone.

Anyways Blizzard doesn't make it easy. On their main website (prior to the rebuild) their contact number is (800)-59-BLIZZARD, which if you notice is a few too many numbers long to be a valid fucking phone number. Since I wasn't thinking straight I didn't really think about dropping off the extra numbers to make (800)-59-BLIZZ which is the correct phone number. I tried 800-BLIZZARD and god knows what else.

So I set about putting a ticket in-game to get the right phone number. Of course Blizzard sends an in-game mail back to me saying I have received an e-mail detailing what needs to be done! Well "hell fucking OH" I don't have access to that god forsaken e-mail anymore, can I please for fuck sake talk to a real person. No, because after waiting over an hour for this in-game mail I lack any time to submit another ticket entitled "May I please speak to a REAL customer service rep?"!!!

So I finally got the right number by e-mailing Blizzard support from my new e-mail account, 800-592-5499. Of course I call during the open hours and what do I get... absolutely fucking nothing but a busy signal. No automated anything.

All of this just to change a god damned e-mail address. I can change nearly everything related to my online banking via a simple web page, someday the rest of the world might just catch on.
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