Monday, August 24, 2009

Recap: TCoS PvP Server Bug

To recap my previous post.
...there is one glaring problem right now: the fucking PvP server is not working and has not been working for the entire god damn weekend. No progress is saved, characters can't be created.
Now, I knew there was an issue earlier in the day, but thought it was only affecting me. Not until last night did I know it had been ongoing for nearly two days affecting all players on the TCoS PvP server.

The sad thing is that it took TCoS support until 2:36 AM this morning to post that they even heard about the issue.
We have received reports of Rollback on PvP Server and many more other bugs. We apologize for the delay and are looking into it. I'll update this post when the bug is fixed.
By 3:57 AM, the server was restored to normal working order. To recap: two days the server was broken, for something that took an hour (give or take) to resolve.

Yes, TCoS is F2P and being redesigned. Yes, I am bitching about it simply because there was no way to even notify the developers that there was a problem and no way to know they even knew there was a problem until way too much ill will was generated for their game.

Contrary to popular belief, I want MMOGs to succeed on all business models. TCoS has a chance to relaunch itself successfully and now is not the time for them to be letting the general player base down.
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